SwarnaMitra
Compliance

KYC for Gold Loans: Aadhaar, PAN and Documentation

5 min read · Updated 2026-08-21

Knowing your customer protects your business and supports recovery if a loan goes wrong. It also means handling sensitive identity documents responsibly, which matters under India's data-protection expectations.

What to collect

For a girvi loan, collect enough to identify the customer reliably: name, verified contact number, address, and identity documentation as appropriate for the size of the loan and any rules that apply to you. Aadhaar and PAN are commonly used.

Handle identity documents responsibly

Identity numbers are sensitive. Collect only what you need, store it securely, restrict who can see it, and avoid sharing it. Treating customer data carefully is both good ethics and increasingly a legal expectation.

Why good KYC helps recovery

If a loan goes overdue, verified contact details and identity make it far easier to reach the customer and resolve the matter. Poor KYC is a common reason recovery stalls.

Frequently asked questions

Do I need Aadhaar and PAN for every girvi loan?

Requirements depend on the loan and the rules that apply to you. Collect what is appropriate and lawful, store it securely, and consult a professional about your obligations.

Run your girvi and billing in one place

SwarnaMitra keeps your loans, customers, gold schemes and GST invoices together — with transparent interest and automatic reminders.

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